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Skincare Questions
What are the benefits of a CK Subscription?
What are the benefits of a CK Subscription?
Glad you asked! When you subscribe to receive our products you never have to worry about running out again!
Subscription Benefits include:
- Save 15% and never wait for a sale again!
- You choose how often you want to receive your products.
- Get FREE Shipping on every shipment!
- Pause, reschedule or cancel anytime!
- Get exclusive access to special promotions and offers just for subscribers!
How does the Skincare Subscription work?
How does the Skincare Subscription work?
You can now Subscribe & Save 15% on your favourite Clean Kiss skincare products. You simply choose your delivery frequency at check-out (every month, every 2 months, or every 3). You can skip a delivery, pause your subscription, change delivery date, or cancel anytime from your customer portal.
How do I manage my Subscription Plan?
How do I manage my Subscription Plan?
There are 2 ways to manage your subscription settings:
1. In your order confirmation email there is a link to your subscription portal.
2. Log into your customer account on our website.
From here you can pause your subscription, delay delivery, change what is included, skip a delivery, or cancel.
How are your products made?
How are your products made?
Our products are made in small batches, in our own lab, using our plant-based skincare formulation education and of course a big dash of love and passion. We only use safe, non-toxic ingredients that we would like to use on our own bodies and on our family's.
We guarantee our high quality standards and freshness of every product you purchase. You will never have to worry that our products have been sitting on retail shelves for many months. They are made and shipped straight from our lab to your doorstep.
Where do you get your raw ingredients?
Where do you get your raw ingredients?
We source our ethical, sustainable ingredients from reputable local Canadian suppliers who share our values for sustainably sourced, non-toxic, natural and high quality raw ingredients. The raw ingredients originate from all around the world ~ Italy, Morocco, Africa, Spain, and more.
Are your products all natural and/or organic?
Are your products all natural and/or organic?
Our products are made using either 100% natural and/or organic ingredients.
Are your products all plant-based, vegan, and against animal cruelty?
Are your products all plant-based, vegan, and against animal cruelty?
Yes! Our products are 100% vegan meaning we do not use any animal products in our products. We are proudly Leaping Bunny Certified as a brand that is against animal cruelty. This is always our commitment to you.
Are your products safe for children and/or pregnant women?
Are your products safe for children and/or pregnant women?
Our products are safe for children and for use during pregnancy but we always advise that you check with your physician first to ensure that use of our products is safe for your children and/or yourself during pregnancy.
How do you test your products?
How do you test your products?
We are Leaping Bunny Certified which means we test our products only on willing and eager humans who love natural products! We are never short on finding product testers willing to try something out and give us their feedback on what works or what could use improvement.
Does Clean Kiss offer a recycling program for containers?
Does Clean Kiss offer a recycling program for containers?
Sorry, not at this time however we do strongly urge you to recycle responsibly yourself, and even better to repurpose and reuse our fully-sustainable glass jars and bottles in your home.
Does Clean Kiss offer any bulk refills/zero waste product options?
Does Clean Kiss offer any bulk refills/zero waste product options?
Yes, we sure do! Find out Where to Buy to get refills on your favourite Clean Kiss products in bulk. Read more about the ways we are trying every day to be more sustainable, ethical and environmentally conscious and you can take part too.
Are Clean Kiss products in stores?
Are Clean Kiss products in stores?
We have a few select local boutiques that carry our products but mostly we sell directly to our customers through our website. This enables us to ensure it is always fresh (not sitting on a store shelf collecting dust) and also to keep our costs down. Find a local store here.